Frequently asked questions.

What areas do you service?
The Cigar Shack is based in central Illinois, but the beauty of being mobile means we can come to you wherever you are!

How big is the lounge?
Our lounge is 31 feet long by 9 feet wide and comfortably seats up to 14 guests inside with additional outdoor seating available on both our Deluxe and ULTIMATE Packages. Whether you have 10 or 1,000 guests, we take great pride in managing the flow to ensure we properly accommodate events of all sizes!

Does the lounge have a humidor?
The lounge is equipped with a custom-built cabinet humidor that displays over 500 premium hand rolled cigars. Please contact us if more quantities are needed for your event.

What types of cigars do you offer?
The cigar inventory has been carefully curated to include a wide array of mild, medium and full-bodied cigars. Please let us know if you have a favorite cigar that you would like to have included for your event.

Can I rent the lounge without cigars?
Not a problem! Just let us know what event you’re hosting and we can put together a custom lounge rental package that does not require cigars.

Is alcohol allowed in the lounge?
Alcohol is permitted in the lounge, however The Cigar Shack Mobile Cigar Lounge does not sell alcohol.

Are cigarettes or vape pens allowed?
To preserve the atmosphere of the lounge we ask that only premium cigars be enjoyed inside the lounge.

Does the lounge have air-conditioning and heat?
Our lounge is completely climate controlled and is also equipped with redundant smoke evacuation systems as well as a RabbitAir a-2 air filtration system to preserve a comfortable environment.

How much time is required for set up and tear down?
We will arrive at the event an hour or two before the rental period begins, depending on the package requested, in order to set up the lounge. After the rental period ends we will need approximately an hour to make the trailer travel ready.

Do you require power access from the venue?
We are fully self-sufficient and provide our own power thanks to an ultra-quiet, clean burning generator. No utilities are required to be provided by you. If you desire, due to noise, to not have us use the generator we have over 200’ of power cords that we can use to hook up to shore power.